Raya7276

I remember with the old versions I could make a shortcut to just get to the logon screen and only having to click on and load one screen, plus entering my username and password, and the process only took about 45 seconds to one minute. Maybe a minute and a half tops. Now, the process takes about four and a half minutes. First, I have to load my homepage, in my case, Google Chrome, to access my bookmarks. That alone takes three whole minutes right there. Second, I get the BBO screen, which only takes about twenty minutes to load, not bad. But, then I get the logon screen which takes about one minute to load. Total that (Three minutes for Google Chrome, twenty seconds for BBO Welcome screen, ten seconds for BBO Login Screen, and about thirty seconds for BBO.) and it's over four minutes to click on the three tabs and load the four pages. It seems it should only take about a minute and a half to two minutes, tops, to get from loading Windows, which you'd expect to take two to three minutes, to being logged on to BBO. Suggestions? Thanks!

I wanted to log in with a different username, but completely forgot my password, which I forced to enter when I cleared the cache. I really need this password reset, so I can log in with that name. Can anybody please help me with this? Thanks!