cuckoo5

Many thanks for your posts, Diana and Johnu. I am using Chrome. any suggestions?

Windows did an unauthorised update on my computer, and installed Windows 10. Ever since this update, the chat text on BBO, as well as text on players' profiles is blurred. Has this happened to anyone else, and can anyone suggest a 'fix'. many thanks

please can someone explain,, in simple way,,, the difference between 'web version' and windows version. are there other versions of BBO too. Which version should I be using, and what is the reason for using different versions. many thanks

hi barmar, thank you so much for trying to help me. Unfortunately, this situation has not improved, and,daily, after about 1pm South African time, I am unable to get onto BBO. As mentioned, I can logon onto BBO for 5 seconds, and then I lose connection, and msg 'Connection Lost' appears on the screen. The 'connectivity bars' in top right hand corner, are completely missing! Is there a less complex version of BBO around, which is less 'bandwidth hungry', which I could try? Do you know if any other South Africans are having this problem? many thanks

hi... we are having exactly the same problem, with both accounts. i have contacted my service provider, as BBO suggested that we are experiencing 'packet loss'. Our service provider tested, and determined that there is 0% packet loss. this has been occurring every day, for about a month. but i have determined that when BBO has less than 10 000 users online .... I have no problem. It seems as that as soon as approx 10 000+ users, then I cannot play. I wonder if this has something to do number of BBO users,,, or if its congestion on line, time related, or something else. Our service provider insists that our line is 100%, and that it is a BBO/live gaming problem. Also, if I go onto BBo as a visitor (zzz...) then I am able to kib, etc, and never get disconnected. In fact, this has just occurred now... I went onto BBO with my username, to watch a lesson, and was disconnected immediately, a number of times. So I signed in as a visitor, and I was able to watch lesson for 90mins, without losing connection. This is getting so frustrating, as I can only play live, when the site is not busy, it seems. I am a paid-up BIL member, and am missing mentoring/teaching sessions as well. How I wish someone can help me! many thanks for any help or advice

hi, please can someone help me! for the past 3 weeks, I am regularly unable to log in to BBO, for longer than 30 secs,,, then I lose connection. I can sign in as a visitor and that works perfectly - even watching Vugraphs as visitor,works. But when I log in with my account, I am unable to play. However, it occasionally works! Please can a computer wiz help me!! many thanks

Sorry, I forgot to mention that I go onto BBO via www.bridgebase.com, and my browser is Chrome Thanks

Hi Inquiry I am the world's worst on a computer! So I hope you can help me! I can sign into BBO OK, but once I get onto the homepage, nothing works. If I click on a 'friend', the profile doesn't appear...a msg saying 'searching' appears, and then I get disconnected. If I try to play Solitaire Bridge from home page, it takes me to a hand, but theres' 'no action'! Similarly, when I click on Vugraph.... it takes me to the Vugraph screen, but this only shows the tables, with players names,,,,, and ALL tables show 0 kibs. Seems like my computer cannot access any 'live' info. I can read the news articles from 1st page. Please can someone help me!! Many thanks Deb

i am unable to get onto BBO... is anyone else having same problem (14 & 15 May from approx 20:00 GMT).i am wondering if it has something to do with overload on BBO, due to USA Team Vugraph? Can anyone help me please! Many thanks

I was watching advanced players, and they were referring to 'cut' - please can someone enlighten me. many thanks