Unfortunately I have been unable to log onto BBO for the last 3 days. the advice I was given has not helped. Can you please explain to me why connection has been disallowed? if in actual fact it has been .... I have many friends and enjoy the cameradery on BBO ........I am sick to death of players mnainly chinese and Indian Japanese and Indonesians booting me from table and the abuse is becoming very disappointing too. In the relaxed room players are refusing to give undo's and "experts" booting you from the table because of a wrong bid. I have been harrassed by players and told never to play the game again, I resent being told I am an idiot by an expert in fact I resent being called an idiot by anyone. I am still using the old format as I find this more user friendly............. is this the reason why my connection has been stopped? I understand that there is another relaxed room set up. Would it make any difference if I download the present format to my logging in I hope I will be able to play bridge again soon regards Patricia Thomis sarahl 67