Sure I understand that but also in 18 months they've created something which is nowhere near as higher quality as the flash client. I don't think the problem was lack of feedback, the interface is unbelievably bad in comparison on widescreen it's clear to anyone. It just lacked the necessary resources put into it (which isn't even that much). The "oh I don't want to learn something new" argument I'm normally on board with but in this case I don't think it makes sense. You want people to switch to something that's clearly worse - people are clearly going to keep on using the better client as long as possible. I'm extremely thankful to BBO for a great product they've developed and the incredible amount of enjoyment I've had over the years but I don't understand why there's all of a sudden such a massive drop off in standard. There are other low budget sites that are extremely slick e.g. Lichess.org You don't have to spend that much money to get a well functioning good looking website