Mssrs. BBO Director/Admin. Officer, The XXXXXXX, is biased, and he is turning a deaf ear to complaints & blaming BBO software. He seems to treat the rules of BBO just for granted as per conversation nor he has etiquettes to welcome a substitute player. He think hinself to be a god of BBO. Necessary action against him, with removal as a TD/Hosts. A list is being attached about the nature of abuses, which have become frequent on BBO. This Sadist & discriminatory attitude must be discouraged immediately, as it is amounting to disgracing of BBO's reputation. It appears a certain group of individual are working as Mafia, occupying the BBO set up. Timely intervention please. Thank you, Dr.Qutubuddin MD Neuro-Surgeon. NB: The abuse@bridgebase.com is not responding in a timely manner nor I am getting Validatation email. [edited by inquiry to remove name of host, as it is a violation of the forum rules]