bezalel

I think the problem solution may be this: when you have selected a cc under accounts/convention cards, the "Use with partner" option is "greyed out". But if you fill in the field below with a partner name, the option button becomes active and you can press it. This should cause the current cc to be used with that partner in a tournament.

I mentioned the possibility because a year or two ago, they did block bboskill...it was querying the BBO database so often that it was slowing things down for BBO. This was mentioned in an older post.

Is BBO blocking BBO skill updates?

I have this issue. The resolution is to maximize the BBO window. This works for me every time to bring "up" the chat bar.

I had trouble initially (64-bit Win 7 Home Premium), but the client is working fine now using the XP compatibility mode.