I also have questions about completion rate. I regularly sign up as a substitute for tournamemts, hundreds of them ... and have completed all of them except for maybe two due to connection problems. However, my tournament completion rate is being reported as 95% ... that says that I failed to complete one in 20! And as for boards, in non-tournament settings I always announce to my fellow players that I'm leaving after that board, but it is impossibe to leave without a deal having been presented. Do you require the member to have bid before calling it a completion failure?
